Data Protection

General Guidelines on Data Protection

Customers who make use of services and visit the website santnerpasshuette.it are aware of the data provision related to them or to identifiable persons.

Data controller & responsible person:

Owner: Judith und Stefan Perathoner OHG
Ratzesweg 7
39040 Seis am Schlern (Bz)

info@santnerpass.com

MwSt.Nr./P.IVA/VAT: 01463280212
Eintragungs Nr. Handelsregister Bozen / Reg. camera commercio Bolzano nr.: 01463280212

Place of data processing

The data related to the services will be processed at the above mentioned location, exclusively by the department and personell who are responsible for data processing or, where applicable, by persons who provide occasional maintenance operations.

The website operator takes your privacy very seriously and treats your personal data confidentially and in accordance with the statutory provisions. Since new technologies and the constant development of this website may result in changes to this data protection declaration, we recommend you to keep yourself updated on the data protection declaration. Definitions of the terms used (e.g. “personal data” or “processing”) are understood according to art. 4 DSGVO/2016.

The following data is logged in this way:

  • website visitations
  • date and time of access
  • amount of data sent in bytes
  • source/reference from which you came to the page
  • which browser was used
  • operating system used
  • IP address used

The server log files are stored for a maximum of 30 days and then deleted. The data is stored for security reasons, e.g. to clarify cases of misuse. If data have to be deleted for reasons of proof, they are excluded from deletion until the incident has been clarified.

Range measurement & cookies

This website uses cookies for pseudonymised range measurement, which are transmitted either by our server or the server of third parties to the browser of the user. Cookies are small files that are stored on your end device. Your browser accesses these files. The use of cookies increases the user-friendliness and security of this website. By continuing to use this website, you agree that cookies are stored on your terminal device to measure the range. Useful note: Common browsers also offer the option not to accept cookies.

Collection and processing of personal data

The website operator collects, uses and passes on your personal data only if this is permitted by law or if you consent to the collection of data. Personal data includes all information which serves to determine your person and which can be traced back to you – for example your name, e-mail address and telephone number. You can also visit this website without providing any personal information. However, in order to improve our online services, we store your access data to this website (without personal reference). This access data includes, for example, the file you requested or the name of your Internet provider. The anonymisation of the data does not allow conclusions to be drawn about you personally. The operators of the website process personal data such as first name, surname, IP address, e-mail address, place of residence, postal code and summary information from correspondence. The processing of personal data is carried out on the basis of our legitimate interest in fulfilling our contractually agreed services and optimising our offer.

Dealing with contact data

If you contact us as a website operator through the contact options offered, your details will be stored so that they can be used to process and respond to your enquiry. These data will not be passed on to third parties without your consent.

Google Analytics

We use Google Analytics to analyze and improve the use of our website.

Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The legal basis for the processing of data with the help of Google Analytics is Art. 6 para. 1 lit. f DS-GMO. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.

You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link and install: https://tools.google.com/dlpage/gaoptout?hl=en

We use Google Analytics with the extension “_anonymizeIp ()”. This truncates the IP addresses (so-called IP masking). A reference to specific persons can thus be excluded. Google participates in the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US Framework. Thus, even in the exceptional cases in which Google transmits personal data to the United States, an adequate level of data protection.

Google Information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001

For more information about Google’s Terms of Service: https://www.google.com/analytics/terms/gb.html
For more information about Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en

Social Media

We are currently using the following social media plug-ins: Facebook, Instagram. With the help of a button, personal data is transmitted to the respective plug-in provider and stored there.

The respective plug-in provider stores the data collected about you as usage profiles and uses them for purposes of advertising, market research and / or tailor-made design of its website. Such an evaluation is carried out in particular (also for non-logged-in users) for the presentation of needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the formation of these user profiles, whereby you must contact the respective plug-in provider to exercise it. Through the plug-ins we offer you the opportunity to interact with the social networks and other users, so that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6 para. 1 lit. f DS-GMO.

The data transfer takes place regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged into the plug-in provider, your data collected from us will be assigned directly to your existing account with the plug-in provider. For US providers, a transmission takes place in the US; these have become subject to the EU-US Privacy Shield: https: //www.privacyshield.gov/EU-US Framework

For more information on the purpose and scope of the data collection and its processing by the plug-in provider, please refer to the privacy statements of these providers provided below. There you will also find further information about your rights and settings options for the protection of your privacy:

Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, United States – www.facebook.com/policy.php

Your Rights

You have the following legal rights regarding us concerning your personal data:

  • Right to information
    You have the right to ask for confirmation as to whether we are processing personal information concerning you. If this is the case, you have the right to access this personal data and other information, e.g. the processing purposes, the recipients and the planned duration of the storage or the criteria for determining the duration.
  • Right to rectification and completion
    You have the right to demand the correction of incorrect data without delay. In consideration of the purposes of the processing, you have the right to demand the completion of incomplete data.
  • Right to cancellation (“right to be forgotten”)
    You have a right to erasure if processing is not required. For example, if your data is no longer necessary for its original purpose, you have revoked your privacy statement or the data has been improperly processed.
  • Right to restriction of processing
    You have a right to restriction of processing, e.g. if you think the personal information is incorrect.
  • Right to data portability
    You have the right to receive personal data concerning you in a structured, common and machine-readable format.
  • Right to object
    You have the right to object to the processing of certain personal data concerning you at any time for reasons arising from your particular situation.
    In the case of direct mail, you as the data subject have the right to object at any time to the processing of personal data concerning you for the purposes of such advertising; this also applies to profiling insofar as it is associated with such direct mail.
  • Right to revoke your data protection consent
    You may withdraw your consent to the processing of your personal data at any time with future effect. However, the lawfulness of the processing carried out until the revocation is not affected.

Complaint

You can also lodge a complaint with a data protection supervisory authority at any time, for example, if you believe that data processing is not in line with data protection regulations. Contact: info@santnerpass.it